Shipping Policy

1 Processing Times

All orders are processed within 1–2 business days (Monday through Friday, excluding federal holidays). Orders placed on weekends or holidays will begin processing on the next business day.

Note: During high-volume periods (new set releases, holiday sales), processing may take up to 3 business days. We'll notify you if there are any unexpected delays.

You will receive an email confirmation once your order has been placed, and a second email with tracking information once your order has shipped.

2 Domestic Shipping (United States)

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–8 Business Days	$5.99
Expedited Shipping	2–3 Business Days	$12.99
Priority Overnight	1 Business Day	$24.99
Free Shipping	5–8 Business Days	Free on orders over $150

All domestic orders over $150 qualify for free standard shipping, automatically applied at checkout. No code required.

3 International Shipping

We ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your location and the weight of your order.

Region	Estimated Delivery	Starting Cost
Canada	7–14 Business Days	$14.99
United Kingdom	10–18 Business Days	$19.99
Europe	10–21 Business Days	$22.99
Australia / NZ	14–24 Business Days	$24.99
Rest of World	14–30 Business Days	Calculated at checkout

Important: International customers are responsible for any customs duties, taxes, or import fees imposed by their country. 1UPTCG is not responsible for these charges and cannot predict what they may be. Contact your local customs office for more information.

4 Our Packaging

We take packaging seriously. Every order is packed to ensure your collectibles arrive in perfect condition:

Single Cards: Penny sleeved, placed in a rigid toploader or card saver, then bubble wrapped
Graded Cards: Wrapped in foam, bubble wrapped, and placed in a snug-fit box
Booster Boxes: Bubble wrapped and shipped in a double-walled corrugated box
All Orders: Fragile stickers applied; "Do Not Bend" marked on all envelopes

5 Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can track your package directly through the carrier's website or through your account on our site.

If you haven't received a tracking number within 3 business days of placing your order, please check your spam folder first — then contact us at ethanf@1uptcg.com.

6 Lost & Damaged Packages

All orders are fully insured. If your package is lost in transit or arrives damaged, here's what to do:

Contact us within 7 days of the expected delivery date for lost packages
Contact us within 48 hours of delivery for damaged packages
Include your order number and photos of any damage

We will file an insurance claim on your behalf and either replace the item or issue a full refund, depending on availability. We do not hold customers responsible for carrier errors.

International Note: Once a package clears U.S. customs, tracking updates may be limited. We cannot file a loss claim until 30 days past the estimated delivery date for international orders.

7 Questions?

If you have any questions about your shipment or this policy, we're here to help.

Email Support

Reach us at ethanf@1uptcg.com. We respond to all inquiries within 24 hours during business days.