Privacy Policy

1 Information We Collect

When you use 1UPTCG, we collect information that you provide directly to us and information that is collected automatically.

Information you provide:

• Name, email address, shipping address, and billing address when you place an order
• Payment information (processed securely by our payment provider — we do not store full card numbers)
• Account credentials if you create an account
• Communications you send us (support emails, contact form submissions)
• Email address if you subscribe to our newsletter

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, links clicked
• Referring websites and search terms
• Cookie data (see Section 4)

2 How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and shipping updates
• Communicate with you about your orders, accounts, or inquiries
• Send promotional emails and newsletters (only if you've opted in; you can unsubscribe any time)
• Improve our website, products, and customer service
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

We do not sell your personal information to third parties. Ever.

3 Information Sharing

We share your information only with service providers who help us operate our business:

All third-party providers are contractually required to keep your information confidential and use it only for the stated purpose.

4 Cookies

We use cookies to make our website work and to understand how it's being used. Cookies are small files stored on your device.

We use:

• Essential cookies: Required for the website to function (shopping cart, login session)
• Preference cookies: Remember your theme preference (dark/light mode)
• Analytics cookies: Help us understand traffic and improve the site (Google Analytics)

You can disable cookies in your browser settings, but doing so may affect your ability to use some features of our site.

5 Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption on all pages
• Payment data processed via PCI-compliant payment providers
• Limited employee access to personal data on a need-to-know basis
• Regular security reviews

No system is 100% secure. If you believe your account has been compromised, contact us immediately at ethanf@1uptcg.com.

6 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link

To exercise any of these rights, email ethanf@1uptcg.com.

7 Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it.

8 Questions?